Posted on 2017-11-29 by jwage
Recently at OpenSky we migrated our e-mail service provider to Oracle Responsys and since then we’ve had issues with Gmail trying to translate our e-mails from random languages. Over the last month it has tried to translate from the following languages:
We have tried to find someone at gmail support to help but we haven’t had any success. If we did have something in our HTML or e-mail service provider that was making gmail think our emails are in another language, I would think it would be the same language consistently. I’ve seen gmail try to translate the same e-mail to multiple different languages. This feels like a bug in gmail causing false positives.
Here is another Responsys customer that is experiencing the same thing here.
Here is a post on the gmail help forum about the issue
Here is a screenshot of an e-mail coming from one gmail user going to another gmail user. This rules out the problem being anything at all related to our e-mail service provider. I am confident that Gmail language detection is broken:
Here are some screenshots: